13 December 2007

End Game with Kitchen Connection

At long last, everything that has to do with the Kitchen Connection is finished except haggling over final payment.

In Summary:

The contract said 42 working days, which was May 15th more or less.
After a number of delays, due largely to mistakes make by the Kitchen Connection, a hard completion date of June 1st was promised. I did not have working sinks until the start of June 22nd, which I had to organize myself. The granite counter tops were not installed to the original plan specifications until the end of August, and not finished until mid-September (delaying the installation of the range and hood until September 15th). This caused me to incur additional installation expense and the aggravation of a number of other parties, who had to cancel scheduled installation appointments and store the goods while waiting for the counters to be completed.

Thus, I did not have a working kitchen for four and a half months longer than the original estimate, and four months after the revised estimate you gave me (June 1st). Since there was not a working kitchen, it was not saleable or rentable, and I was forced to cancel a number of major social events including a wedding reception.

Additionally, during the entire three month period, I had to product manage the process, requiring many phone calls to either the Kitchen Connection or its subcontractors every week, my being on site for most of the work done during this period due to mistakes made in previous construction, extensive negotiating with Kitchen Connection’s subcontractors, all of which totaled many hours of my time, not to mention domestic aggravation.

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